This page explains how to delete your Cap of Crowns account and the personal data associated with it.
Delete from inside the Game (recommended)
- Open Cap of Crowns.
- Go to Settings → Other → Delete Account.
- Confirm by typing the verification details the Game asks for (account ID, username, and kingdom).
Deletion runs after a 14-day grace period. Signing back in within that window restores your account. After the grace period, your account and associated game data are permanently deleted from our servers.
Deleting a single profile (Settings → Other → Delete Profile) removes only that profile, immediately and without a grace period — your account and other profiles are unaffected. The steps above delete the entire account.
Request deletion by email
If you can't open the Game, email [email protected] with your in-game username, kingdom, and (if you linked one) your Google account email so we can verify your identity. We process verified requests promptly.
What is deleted
- Your account and device-derived identifier.
- In-game data: username, kingdom, alliance membership, buildings, troops, items, chat messages, and gameplay progress.
- Linked-account email (if you linked a Google account).
Purchase records required for tax, accounting, or fraud-prevention purposes, and abuse-report records needed to keep the Game safe, may be retained where permitted by law. Deleted data may also persist in encrypted routine backups for up to 30 days before those backups expire automatically.
Questions
For any questions about data deletion, contact us at [email protected].